Support

Questions before purchase, contract details, billing, cancellations, service issues, and refund inquiries can be handled through the following contact methods.

Phone

050-1726-7452

Business Hours: Weekdays, 10:00 AM – 6:00 PM

Email

support@shironekoserver.com

Available: 24/7
Response Time: Replies are provided sequentially during business hours (weekdays, 10:00 AM – 6:00 PM).

Discord

General questions are also accepted through our Discord community. For billing matters or inquiries involving personal information, please contact us by email.