Privacy Policy

ShironekoServer appropriately handles personal information collected in connection with the provision of this service in accordance with the following policy.

Information We Collect

We may collect the following information:

  1. Information required for inquiries or identity verification, such as name, email address, and phone number
  2. Account ID, subscription plan, usage history, and support history
  3. Payment status, billing history, and subscription status
  4. Technical information necessary for service operation, such as access logs, IP addresses, and browser information

Purpose of Use

Collected information may be used for the following purposes:

  1. Providing, managing, and maintaining this service
  2. Identity verification, contract management, billing, payment processing, and cancellation handling
  3. Responding to inquiries, incidents, refund requests, and support matters
  4. Maintenance notifications, important service announcements, and fraud prevention
  5. Investigating and responding to Terms violations or unauthorized use
  6. Service improvements, quality enhancement, and statistical analysis

Payment Information

Payment information, including credit card details, is securely processed by payment service providers. We do not store credit card numbers directly.

Disclosure to Third Parties

We do not provide personal information to third parties except where required by law, with user consent, or where necessary to trusted service providers involved in payment processing, server operations, customer support, or other functions necessary to provide this service.

Security Measures

We implement necessary and appropriate security measures to prevent unauthorized access, leakage, loss, or alteration of personal information.

Access, Correction, and Deletion

Upon request from the user, we will appropriately respond to requests for disclosure, correction, addition, deletion, or suspension of use of personal information in accordance with applicable laws.

Cookies and Similar Technologies

This website may use cookies and similar technologies to improve user experience, analyze traffic, and prevent unauthorized use. Cookies may be disabled through browser settings; however, some features of the service may become unavailable.

Contact

For inquiries regarding this policy, please contact us at:

Email:support@shironekoserver.com

Changes to This Policy

We may revise this policy as necessary. Changes become effective upon publication on this website.

Effective Date: May 4, 2026